Call Management » Missed Call Alert

The Missed Call Alert (MCA) is a service for subscribers which provides SMS alerts for missed calls. The MCA allows you to know that you have missed a call, due to network problems, out of reach situations, subscriber’s phone being switched off, or personal or business reasons. With MCA, the subscriber gets to know who has called and when, and receives all the information needed to return the call. The service brings more value to subscribers by reporting all their unanswered and uncompleted calls.

How Missed Call Alert can help your Business:

• Improves Customer Satisfaction.
• Improved Revenues.
• Promotional Opportunity.
• Support for Multiple Business Models.
• Cost Saving.
• Wider Choice for Subscribers.
• Assured Caller Line Identification.
• Automatic Provisioning with Opt- Out Option for Subscribers.
• Improve customer experience and reduces churn.
• Enhanced privacy and security.
• Improved productivity for business users.
• Allows the subscriber to identify important calls.
• Assurance of not missing an important call.
• Speed of deployment to satisfy the most demanding customer.
• Real-time call monitoring capabilities of the platform.
• Support for customizable alert message notifying the reason (busy, out-of-coverage) for loss of call.
• Sends alert SMS to called party and calling party.
• Pulling missed call history – by using SMS or WEB request.
• Detailed usage reporting on service usage.